Seven roles.
Zero hires.
Scaling on Amazon eventually means building a vendor management team. Account manager, advertiser, creative, finance, logistics, technical - each role a specialist hire. With Rosetta Brands, every one of those roles is already in place, working for your brand from day one.
Building an Amazon team is harder than it looks
Most consumer brands underestimate what running a vendor operation actually requires. By the time they've tried, they've spent months on hiring and the expertise still isn't quite there.
Specialist Amazon talent is genuinely rare
Experienced Amazon vendor managers, PPC strategists, and technical listing specialists are in short supply. Finding, hiring, and retaining them takes months - and each role is a separate search. You'll be interviewing while your sales stall.
Each role is a full-time job, not a shared hat
Finance handling chargebacks. A technical team managing suppressions. An advertiser running live campaigns. An orders coordinator managing weekly PO cycles. These aren't tasks you bolt on to existing roles. Each one demands focused, dedicated expertise.
Managing the team becomes another job
Even if you hire well, you're now managing seven people across functions you may not be expert in yourself. Performance reviews, cross-team coordination, knowledge gaps. The overhead compounds - and it pulls your leadership away from the brand.
Seven specialists, one integrated team
Every Rosetta Brands partner brand gets a cross-functional team working on their Amazon account. Not a shared pool. Not a ticketing system. A named group of specialists who know your brand, your category, and your commercial goals.
Client Manager
Your primary contact and the person accountable for your Amazon performance. They run quarterly business reviews, build your annual promotional strategy aligned to Amazon's calendar, and proactively identify growth opportunities - new products, new programmes, new markets. They know your brand as well as you do.
Advertising Manager
Full-funnel Amazon advertising across Sponsored Products, Sponsored Brands, Sponsored Display, and DSP. Every campaign is data-led - keyword research, bid optimisation, budget management, and ongoing ROAS, ACoS, and TACoS analysis. Clients get a live dashboard with real-time performance visibility, supported by an AI-powered platform running 24/7 optimisation alongside human oversight.
Creative Designer
High-converting storefronts, A+ Content, infographics, lifestyle imagery, and advertising creative - all built to Amazon's best-in-class standards and to your brand guidelines. The team monitors performance data continuously and refines content for ongoing improvement. Beyond Amazon, they also produce social media assets, sales collateral, and website graphics, keeping your brand presence consistent everywhere.
Onboarding & Technical Specialist
Gets every product live correctly from day one - browse node selection, variation architecture, search term optimisation, compliant uploads. Then stays on for ongoing technical health: suppression resolution, listing reinstatement, compliance updates, and proactive monitoring. Getting a listing wrong costs sales; getting it right accelerates them.
Finance Manager
Amazon's chargeback and shortage claim environment is one of the most opaque and costly parts of vendor trading. Rosetta Brands' Finance team manages the entire process end-to-end - submitting, monitoring, and escalating claims on your behalf. You get paid in full on receipt of valid POD documentation, in line with agreed payment terms. You never wait on Amazon's reconciliation cycle. That cash flow certainty is one of the things clients consistently say matters most.
Orders Coordinator
Manages the full weekly order cycle from PO receipt to delivery confirmation. Labels are auto-generated by Rosetta Brands' platform and sent to you immediately. The team coordinates delivery windows - including extensions - consolidates Amazon orders into single shipments, manages any order disputes, and coordinates Amazon Freight collection where applicable. Your operations team never needs to interact with Amazon directly.
Partnerships Lead
Maintains Rosetta Brands' direct relationships with Amazon - including regular engagement with Amazon's Bratislava offices and UK category teams. Works with clients on international market entry, strategic partnerships, and industry positioning. Attends and presents at key consumer events including IFE, Farm Shop & Deli, and the Grocer Gold Awards. These relationships are not just nice to have: they unlock preferential treatment, early access to programmes, and account escalation channels your competitors don't have.
A team that feels like your team
The brands that stay with Rosetta Brands longest aren't just satisfied with performance - they describe the relationship in terms that go beyond typical supplier language. Words like trust, loyalty, and family come up unprompted in client conversations.
One senior client said of their Client Manager: "a dedicated part of the family." Another, after leaving and returning: came back specifically to be shielded from Amazon's complexity again. That's what retention looks like when the relationship is built right.
Everything the team covers for you
The breadth of what Rosetta Brands' team manages on your behalf is the part most brands only fully appreciate once they're inside the partnership. This is the complete picture.
Our Client Manager is a dedicated part of our team. We have only mentioned two of the superstars at Rosetta Brands, and we know there are many others we deal with both directly and indirectly - we couldn't have achieved the heights we have without each and everyone's support.
Founder, premium snacks brand, Amazon UK
Where I believe you really stand out is the approach you have with making the process simple for my internal teams. Order, shipping, delivery. This has made a huge difference and we are finding this a lot more straightforward and cost efficient.
Head of Sales, consumer brand
Stop building. Start scaling.
We work with UK consumer brands who want to scale profitably on Amazon. Let's explore whether Vendor-As-A-Service is right for your brand.
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