Data Protection Policy

How Rosetta Brands Limited collects, holds and protects personal data in compliance with UK GDPR 2018.

1. Introduction

Rosetta Brands Limited maintains customer information to monitor performance, enable sales, process credit, and fulfil legal obligations. All information is collected and used fairly, stored safely, and not unlawfully disclosed in compliance with UK GDPR 2018.

Our key principles:

Lawfulness, fairness and transparency Processing must meet GDPR requirements. Data subjects must be informed of processing activities.
Purpose limitation Data collected for specified, explicit and legitimate purposes is only used for that purpose.
Data minimisation Only adequate, relevant and limited data is retained.
Accuracy Data must be accurate and kept up to date.
Storage limitation Data is kept only as long as necessary.
Integrity and confidentiality Data is handled with appropriate security.

2. Data we hold

Rosetta Brands uses only data directly provided through orders, enquiries, or trade meetings:

  • Name and contact details
  • Written and phone communication records
  • Email audit records
  • Sales and buying trend records
  • Business and trade references
  • Financial statements and credit checks
  • Payment information

3. Security

Personal data is kept secure and not disclosed to unauthorised third parties. Procedures prevent accidental disclosure through secure storage.

4. Your right to access

You are entitled to know what information we hold, why we hold it, how to access it, and how to keep it current. Written requests should be directed to our Data Controller. Responses are provided within one month.

5. Data Controller

Rosetta Brands Limited is the Data Controller under UK GDPR.

Designated Data Controller: Samantha Dolke, Finance Manager

Contact: accounts@rosettabrands.com

6. Retention

Required data is retained for 6 years. Basic customer and supplier records (name, address, contact details) are maintained thereafter. Data held for specific purposes is not retained once that purpose ends.

Rosetta Brands Limited - Registered in England & Wales