Services Platform
Order Automation

From PO to shipped,
without the manual effort.

Amazon Vendor raises a purchase order. Within minutes it is acknowledged, documented, labelled, and moving through your fulfilment workflow, automatically. No spreadsheets. No manual data entry. No chargebacks from mislabelled cartons.

Manual order management is costing you more than you know

Every hour your team spends processing POs, printing labels, and chasing confirmations is an hour not spent on growth. And every manual step is another opportunity for a chargeback.

01

EDI was built for a different era

Traditional EDI is one-way and batch-based. Amazon sends a file, you process it when your system allows, and errors surface hours or days later, too late to prevent a chargeback or a delayed fulfilment. There is no real-time dialogue and no ability to respond to exceptions as they happen.

02

Manual processing doesn't scale

When order volumes grow, manual processing means headcount grows with them. Teams find themselves consumed by operational throughput, printing labels, re-entering data, chasing confirmations, rather than commercial activity. The process that worked at 50 orders a week breaks at 500.

03

Amazon chargebacks add up fast

Amazon's Vendor compliance requirements are strict. Incorrectly formatted labels, late ASN submissions, and PO acknowledgement delays all trigger chargebacks that erode margin. Many brands only discover the scale of this problem when they see their first reconciliation statement, by which point the damage is already done.

End-to-end automation, built for Amazon Vendor

Our platform connects directly to the Amazon Vendor ecosystem via secure two-way API, not EDI. Purchase orders surface automatically, documentation is generated to Amazon specification, and fulfilment workflows are triggered without anyone touching a spreadsheet.

The result is a full automation layer that sits between Amazon and your existing operations, integrating with your ERP or WMS without requiring you to replace it.

Managed through Vendor Central. We operate directly inside your Amazon account, giving us real-time control over orders, confirmations, and shipping workflows, not arm's-length advice.
Phase 01

PO surfacing & automatic acknowledgement

When Amazon raises a purchase order, it surfaces immediately in your centralised Orders Portal, no polling, no manual export. Standard orders within expected parameters are acknowledged automatically. Orders requiring review are flagged instantly, with full context available in the portal.

Real-time API Auto-acknowledgement Exception flagging
Phase 02

Review & confirmation in minutes

For orders that need a human check, new products, unusual quantities, fulfilment timing constraints, your team reviews and approves directly in the Orders Portal. One click sends the confirmation back to Amazon. No re-keying. No switching between systems. No delays from email chains.

Orders Portal One-click approval Instant confirmation
Phase 03

Documentation generated to Amazon specification

Once confirmed, the platform automatically generates every document Amazon requires: Advanced Shipping Notifications (ASNs), carton labels and pallet labels formatted to Amazon specification, and all required shipping documentation. These are produced without manual input, eliminating the formatting errors that trigger chargebacks and receiving delays.

ASN generation Carton & pallet labels Zero-error formatting
Phase 04

Shipping workflows triggered automatically

With documentation complete, shipping workflows are initiated: carrier booking, despatch confirmation, and tracking data all flow back into the portal and into Amazon Vendor Central in real time. Your warehouse team receives clear, structured instructions. Nothing falls between the gaps.

Carrier booking Despatch confirmation Live tracking
Phase 05

Invoicing & reconciliation automated

Once goods are received by Amazon, invoicing is triggered automatically and reconciled against the original PO data. Discrepancies are surfaced immediately for review, rather than discovered weeks later in a chargeback report. The full audit trail, from PO receipt to payment, is available in one place.

Auto-invoicing PO reconciliation Full audit trail

Your team stops processing orders and starts growing the business

The operational cost of manual Amazon Vendor order management is rarely fully visible, it lives in hours spent on repetitive tasks, in chargeback deductions buried in reconciliation statements, and in the headcount added to keep up with volume growth.

Automation removes all three. Orders process themselves. Chargebacks from documentation errors fall to near zero. And volume growth no longer requires headcount growth.

~8min
Average PO processing time end to end
0
Chargeback incidents from documentation errors
100%
Amazon compliance rate across all shipments

We used to have two people spending most of their week on Amazon orders, printing labels, sending confirmations, chasing shipping paperwork. Now the platform handles it and those two people are focused on growing the account. It has genuinely changed how we operate.

Operations Director, UK Consumer Brand, Amazon Vendor

Stop processing orders. Start scaling.

The time your team spends on manual PO management is time not spent on growth. Let us show you what full automation looks like for your Amazon Vendor operation.

See Pricing Schedule a Call

Alternatively, feel free to contact us via email at info@rosettabrands.com

Or speak with our team directly

consumer brands only · UK market · Managed via Vendor Central

Common questions about Order Automation

Specific questions about this service. For broader questions about how Rosetta Brands works, visit our FAQ page.